I've been an admirer of Danny Meyer ever since I read an article on him and Union Square Cafe in Gourmet magazine several years ago. This book didn't disappoint. It gave me a lot of things to think about as I move ahead in my own small business. Highly recommended for those who want to look at things differently, who always suspected that while the customer may not always be "right," there are ways to make it right, and that it starts with treating your employees very well. If they feel loved, they will pass on the love.Get more detail about Setting the Table: The Transforming Power of Hospitality in Business.
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