There are practical applications and descriptive examples of the different behavioral types that I found useful and interesting. The reasons given for people adopting their behavior types make sense. Also the means for dealing with others from an assertive standpoint are well laid out.
Overall a useful workbook that at the very least helps one understand conflict resolution.Get more detail about The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships.
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