Fierce conversations should be a must-read in schools as well as in advanced education. Family and work relationships would be less stressful and more productive if these skills were used. Susan Scott has outlined well the basics in communication that are easily applied. This book is worth rereading and the skills renewed often. It is a staple in my library.Get more detail about Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time.
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