What I liked:
Rich insights into human behaviour, group dynamics and individual motivation.
Very useful, structured and specific suggestions - in essence, management tips that can be applied.
More readable than the average business book - well written.
I would have liked:
Less of a "consultant hard sell" tone. I think there's an emerging pattern of consultant academics writing books that over-sell the observations within, and verge on style exceeding substance. There is good stuff in this book, and the tips appear sensible, but the constant "move up one level at a time" to "the fifth level that we don't even know yet" ...maybe it's just me, but I think this book would benefit by turning down the volume; not every set of consultants' observations needs to promise a transformed world - it's not going to happen. I think this is a common problem in current business literature.
Summary:
In my view, a very accessible and useful book that possibly over-estimates its own "system".
I'd recommend it to young managers as a very good introduction to organisational dynamics, and to entrepreneurs who need a little help understanding the motivations of their employees.
This book probably augments "Good To Great" quite nicely - if you liked that, you might like this; I'd read "Good To Great" first.Get more detail about Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization.
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